Observability

Harness the full power of your Private cloud infrastructure with Rackspace Technology’s Advanced Monitoring – Observability, powered by Datadog, the industry-leading monitoring and security platform. This solution delivers complete visibility into your environment—so you can detect, diagnose, and resolve issues before they disrupt your business.

Why Observability Matters

Today’s digital operations demand more than just monitoring—they require true observability. Rackspace gives you the ability to understand how every layer of your environment is performing, in real time, across infrastructure, applications, and logs.

What’s Included with Advanced Monitoring

All customers enrolled in Advanced Monitoring – Observability receive:

• Default host-level metrics
• Live process monitoring
• Log collection with system event logging configured by default
• Datadog portal access via Rackspace Fabric for self-service dashboards and deep analytics

Monitored Metrics & Intelligent Thresholds

We continuously monitor CPU, Disk, and Memory (CDM) across your environment using customized thresholds for Windows and Linux systems, including:

• CPU: Usage alerts at >95% with intelligent queuing and load average analysis
• Memory: Real-time tracking with anomaly detection for memory spikes, page faults, or swap usage
• Disk: Utilization and free space thresholds for root and non-root volumes with proactive alerting

These smart alerts help you catch issues before they escalate.

Dashboards that Drive Decisions

Access the Datadog Portal directly from your Rackspace control panel to visualize:

• Resource utilization
• Historical trends
• System and application health
• Server-specific logs and process-level metrics

All in one customizable, real-time dashboard—your single pane of glass for infrastructure observability.

Federated Access, Centralized Control

Easily federate from the Rackspace Fabric portal into Datadog with just a few clicks. Manage and explore your environment with confidence—whether you're launching a dashboard, investigating an issue, or optimizing resource usage.

Transform Monitoring into Observability

Move beyond reactive monitoring and unlock proactive system intelligence. With Rackspace Technology and Datadog, you gain:

• Faster root cause analysis
• Reduced mean time to repair (MTTR)
• Greater system reliability
• Peace of mind backed by 24x7x365 support

Make smarter decisions. Fix faster. Operate with confidence. That’s the power of Advanced Monitoring – Observability by Rackspace Technology.