Fanatical Support for AWS
Product Guide


This Product Guide is designed to provide a detailed look at how Rackspace delivers our Fanatical Support for AWS offering. It covers core concepts such as the AWS account structure and Rackspace service levels, and advanced concepts such as provisioning bastion access via Rackspace Passport and accessing audit logs via Rackspace Logbook.

For general information on the offering, please visit

To sign up, visit

PDF Download

You can download a PDF version of this documentation by clicking here. Note that we frequently update our documentation so we encourage you to check back periodically for the latest information.