Fanatical Support for AWS
Product Guide

AWS Identity and Access Management (IAM)ΒΆ

As described earlier, our standard best practice is to manage all access as either:

Occasionally, a use case will arise where it is necessary to directly create an IAM user or role. These scenarios typically involve a third-party tool or SaaS needing access to your account, such as a continuous integration and deployment system like CircleCI or a local file management application that integrates with S3 such as Cyberduck. If you must create a user or role directly within IAM, please remember the following:

  • The IAM policy that you assign should be created to allow the minimum level of access required to your AWS account. If you need assistance with creating the appropriate IAM policy, please contact us.
  • IAM users and roles are managed outside of the Fanatical Support for AWS Control Panel and will not show up in the User Management system. Therefore, any modifications or revocation of access must also be performed directly within AWS IAM.
  • A default IAM password policy is included in our AWS account defaults. We do not recommend weakening or disabling these requirements, as they are put in place to protect your account from brute-force password attacks.
  • An IAM user should typically have password access or access keys, but not both. Password access is used for accessing the AWS Console (and most of these use cases should be covered under the Fanatical Support for AWS Control Panel permissions model) and access keys are used for programmatic access. In almost all cases where you are creating an IAM user, only access keys should be required.

For assistance in determining the appropriate method of granting access to your account, please contact us.